Frequently Asked Questions

Do you accept Spa Finder, Spa Week and Spa Wish gift cards?

Tranquility accepts Spa Finder, Spa Week and Spa Wish gift cards for full-priced services only. They cannot be combined with any discounts, coupons or special offers. Tranquility Spa gift certificates cannot be purchased with a Spa Finder, Spa Week or Spa Wish gift card. There is a $200 gift card maximum per visit per person.

What happens if my gift certificate expires?

The certificate is converted back to dollars spent and can be applied to our current services and products.

Can I use my gift certificate towards gratuities?

Spa dollars cannot be used toward gratuities unless specified on the gift certificate as such

Can I use someone else’s gift certificate?

We require written permission along with a copy of photo ID from the recipient transferring the certificate to another person

Can you accommodate large groups?

We have 12 massage rooms, 5 facial rooms and 3 wet rooms for body treatments. Tranquility Spa regularly hosts bridal parties, birthdays, sweet 16’s, company parties and other fun events. We require a deposit of 50% of scheduled services to secure a date.

Discounted pricing is available for large groups – please call (914) 713-0066 to inquire.

Does Tranquility have an elevator?

Yes, we have a lift to facilitate people unable to use stairs to access our facility.

Are your robes and slippers available for purchase?

Tranquility robes and slippers are available for purchase at the front desk. Please inquire about pricing.