Frequently Asked Questions
Do you accept Spa Finder, Spa Week and Spa Wish gift cards?
What happens if my gift certificate expires?
Can I use my gift certificate towards gratuities?
Can I use someone else’s gift certificate?
Can you accommodate large groups?
Does Tranquility have an elevator?
Are your robes and slippers available for purchase?
Do you accept Spa Finder, Spa Week and Spa Wish gift cards?
Tranquility accepts Spa Finder, Spa Week and Spa Wish gift cards for full-priced services only. They cannot be combined with any discounts, coupons or special offers. Tranquility Spa gift certificates cannot be purchased with a Spa Finder, Spa Week or Spa Wish gift card. There is a $200 gift card maximum per visit per person.
What happens if my gift certificate expires?
The certificate is converted back to dollars spent and can be applied to our current services and products.
Can I use my gift certificate towards gratuities?
Spa dollars cannot be used toward gratuities unless specified on the gift certificate as such
Can I use someone else’s gift certificate?
We require written permission along with a copy of photo ID from the recipient transferring the certificate to another person
Can you accommodate large groups?
We have 12 massage rooms, 5 facial rooms and 3 wet rooms for body treatments. Tranquility Spa regularly hosts bridal parties, birthdays, sweet 16’s, company parties and other fun events. We require a deposit of 50% of scheduled services to secure a date.
Discounted pricing is available for large groups – please call (914) 713-0066 to inquire.
Does Tranquility have an elevator?
Yes, we have a lift to facilitate people unable to use stairs to access our facility.